Many infusion therapies must take place in a medical facility like the hospital outpatient department, specialist provider office, or ambulatory infusion center. In some cases, certain therapies may also be administered in the home with the supervision of a home infusion nurse. Depending on a variety of dynamics, a physician may recommend receiving infusions in an outpatient setting – such as an ambulatory infusion center – and home infusion at other times.



Every patient’s situation is different. Understanding the benefits and challenges of both options will help give you additional perspective when consulting with your physician which site of care is right for you.


Ambulatory Infusion Center

Home Infusion

  • Fully equipped medical facility to handle any reactions or medical needs with emergency protocols for all medications
  • Lack standard protocols for home infusion nurses
  • Highly skilled clinical team that specializes in infusion and injection therapy
  • Continuation of care with a nurse that knows your case
  • Agency nurses may not be designated infusion nurses, experts in IV placement (multiple sticks), or know proper medication mixes
  • No continuation of care with a nurse that knows your personal preferences and specific treatment plan
Germ-Free Environment
  • Strict CDC cleanliness protocols that guarantee a sterile and safe environment
  • Increased infection risk because nurses move from house to house without showering between visits or changing shoes to prevent bringing in germs outside into patients’ homes
  • No ability to properly sanitize the area according to CDC protocols
Flexible Scheduling & Case Manager Support
  • Handle all insurance authorizations from start to finish with periodic updates on your referral status and information on co-pay assistance plans.
  • Flexible scheduling and extended hours, including weekends.
  • Never a wait time–always ready when you arrive
  • We take care of all specialty pharmacy medication coordination
  • Patients coordinate medication delivery
  • Medication deliveries and/or nurses may be late, causing significant delays to your treatment
Financial Assistance
  • Enroll and consult patients about co-pay assistance and financial assistance programs to reduce out-of-pocket costs
  • Not offered in most cases
  • Private and semi-private chairs and suites
  • Inviting a stranger into your home for medical treatment can be awkward and make your home feel less safe
Snacks & Entertainment
  • WiFi, iPads and Netflix with complimentary refreshments
  • Varies between houses
  • Accept all major insurances
  • Limited coverage


The Specialty Infusion Centers Difference

While home infusions may seem like the easiest option for you, there are many variables to consider. Choosing an ambulatory infusion center like Specialty Infusion Centers saves you a lot of unnecessary worry, and provides a world-class treatment experience. Located in communities where people live and work, Specialty Infusion Centers serve those with complex chronic conditions by delivering high-quality personalized care in a comfortable, private setting so patients can continue to live their best lives.

There are many ways to get infusion therapy, so how do you know which one is best for you? Here’s how you can get a better understanding of your choices—in only a few minutes!

Watch our foundation partner, the National Infusion Center Association’s video to learn:

  • What are the four settings for infusion treatments?
  • How to weigh the risks and rewards of each option?
  • Which of the choices is the most cost-effective for you?


Watch the Attached Video for Helpful Information

At Specialty Infusion Centers, we understand the challenges that are associated with navigating chronic illness and are here to make this a stress-free process from start to finish. Our coordination and clinical team are here to support you with every step, so all you have to do is come to your appointment.

Before we schedule your treatment

We have a team of insurance experts who will advocate on your behalf in the process of initiating or transitioning your treatment to our centers. Your coverage and benefits are thoroughly reviewed to ensure you will have the lowest out of pocket costs possible. 

First, your physician will send a prescription, clinical notes, demographics and your insurance card. 

Then, you Care Coordinator will contact your insurance company to conduct an investigation of benefits and initiate an authorization to ensure coverage of your treatment. 

Our team works diligently to expedite the authorization process and will keep you updated along the way. Once your approval is obtained, your Care Coordinator will contact you to schedule an appointment that works with your schedule. 


How to prepare for your treatment?

  • Beginning the day before and the day of your infusion be sure to adequately hydrate to make it easier for your nurse practitioner to place your IV.

  • Wear short sleeves or a shirt with sleeves that are easy to roll up.

  • While we offer snacks and beverages, you may bring your own.

  • Complimentary WiFi and iPads are made available.

  • For the consideration of all patients, it is important to be on time for your scheduled appointment. If you are delayed, please call or text us at (212) 776-9090 so that we can adjust the schedule. 


What to expect during the treatment?

From the moment you sit in our cozy, leather reclining chairs, you can expect a clean, safe, comfortable, and private experience. 

After ensuring normal vitals, your nurse practitioner will initiate your IV insertion or injection. Pre-medications will be administrated and labs will be drawn from your IV, if applicable. We offer numbing spray prior to IV insertions, so please let your nurse practitioner know if you would like that applied. 

All medications are mixed on-site by your nurse practitioner after IV insertion, bypassing wait times at pharmacies for medication delivery, expediting your infusion. 

Vitals will be taken periodically throughout your infusion and your nurse practitioner will monitor you closely for your safety. Time of the infusion is medication specific; it can range from 30 minutes to 5 hours. Injections take a few minutes with a 30-minute monitoring period afterwards.

Once the infusion begins, sit back and relax in a reclining chair with Netflix on the flat screen or on individual iPads and a beverage and snack in hand. The serene environment at Specialty Infusion accommodates all your needs from kicking back with a show or book to getting work done to a midday nap. Our goal is to provide an efficient, stress-free, and pleasant experience. 

While uncommon, infusion reactions can occur, your nurse practitioner is expertly trained to treat any kind of infusion reaction and will monitor you closely. 

We are always here to help answer any questions, address concerns, and provide a safe and comfortable infusion experience. 


After the treatment

Upon completion of your infusion, your nurse practitioner will take a last set of vitals and take out your IV. We recommend maintaining pressure on the dressing to decrease the chance of bruising at the site. 

We offer on-site scheduling to keep you on track with your infusion schedule. 

After your infusion, there are no contraindications to normal activity, so you may continue your day as usual. 


Thank you for trusting Specialty Infusion Centers with your care. 

Navigating a chronic illness like inflammatory bowel disease (IBD) can be difficult or overwhelming. IBD is an invisible illness, which may make you feel alone. But just because others don’t see how you deal with it doesn’t mean you’re fighting by yourself.

On May 19, you can prove that by participating in World IBD Day, a day when people worldwide unite in their fight against IBD. So, what is IBD, who does it affect, and how can you honor the holiday?


What are Inflammatory Bowel Diseases?

Inflammatory bowel diseases are an autoimmune disorder that causes inflammation of the intestines, such as Crohn’s Disease and ulcerative colitis.


What is World IBD Day and How is it Celebrated?

The European Federation of Crohn’s & Ulcerative Colitis Associations (ECCFA) coordinated with patient organizations from more than 50 countries and five continents to bring this holiday to life to raise awareness for the people battle against IBD. 

And countries around the world participated in this holiday last year to support the fight in unique ways. For example, the Mas Vida Foundation in Argentina placed IBD Awareness stickers on public toilets in Buenos Aires as part of the “Making the Invisible Visible” campaign. 

Here in the US, the Crohn’s and Colitis Foundation will hold their annual Day on the Hill event virtually on May 20. During the event, participants across the nation can speak with their legislator about policies that affect IBD. You can show your support and participate—learn more about the event on their Advocacy Tools & Resources webpage.

Additionally, the Crohn’s and Colitis Foundation is sponsoring the Take Steps virtual event on June 20. During this event, people take steps—safely according to social distancing measures—to raise money to find a cure for Crohn’s and ulcerative colitis.    

If you cannot attend either event, you can still show your support! You can wear a purple ribbon, which is being used by associations as a symbol of awareness and support for those who live with IBD. Or you can share your story on social media.


Inspire Others By Sharing Your Story with the World

IBD is an invisible illness that others may not know you’re suffering from, but remember you’re not alone. There are an estimated 3 million Americans and 10 million brave people worldwide with IBD that live a full life. So, on World IBD Day, inspire others by sharing your stories on social media using the following hashtags: 

  • #WorldIBDDay2020
  • #makeIBDwork

You can tell your followers how you’re fighting back against the disease. Also, you can include helpful tips or lifestyle modifications you made to take control of your life. Posting on social media on World IBD Day empowers you to raise awareness and make IBD visible to the world.


How Specialty Infusion Honors the Holiday

Specialty Infusion Centers is NYC’s premier infusion treatment center, and we not only join the fight against IBD on World IBD Day, but everyday. Our all-encompassing service means that we take care of everything involving your treatments. We contact every patient’s health insurance provider before each and every visit to ensure your treatment is covered. That way, all you have to do is focus on your treatment.

And our centers offer a world-class healthcare experience. At Specialty Infusion, you receive treatment in a private space. This space features iPads, flatscreen TVs, leather reclining chairs, WiFi, beverages, and more. Also, our friendly and accommodating expert staff—with our low nurse-to-patient ratio—is there to provide the personalized care you deserve. All of this helps you have a positive mindset during treatments. 

So, remember to participate in World IBD Day on May 19, and that whatever your IBD treatments are, Specialty Infusion can help.